Bathroom People was established in May 2005 by Mark Gilmour and his
partner Annette. Mark spent almost 10 years in the Marketing
Departments of some of the largest Motor Retailers in Europe before
embarking on his own venture. Mark says, "I had a tremendous education
in the motor trade and I took all that was good and implemented it into
our own business.
My vision for Bathroom People was simple – to build a great company
that our colleagues would be proud to be part of and our customers
would be delighted to buy from and, more importantly, to recommend their
friends and family too. I believe true customer satisfaction can only
be achieved with true colleague satisfaction – basically, if our people
are happy, they’ll provide a first class level of service to our
Our People are carefully selected ensuring every one of them has
what it takes to be ‘Bathroom People’. We provide the training and
knowledge they need to provide our customers with the best level of
service in the industry. Our colleagues make it their job to know
everything about the products we supply, and in turn advise on style,
design, technical and installation information.
Mark’s brother Thomas and his partner Rosie joined the business in
2007 and together they opened their second showroom in Thomas’ adopted
home of Belfast, Northern Ireland. Thomas shares the same passion for
the business and his customers as Mark and together they are fast
becoming a real force to be reckoned with in the bathroom industry.
Both Bathroom People showrooms are immaculate and the level of
detail in the product presentation is second to none with fresh flowers
and the smell of fresh coffee to ensure a very warm welcome. They are
modern, well presented spaces each with over 30 working lifestyle bays
to show how a customers’ bathroom will look in their home. We have
everything to create your perfect bathroom and guarantee a visit to one
of our showrooms will be one that will inspire the imagination.
This is a retail business full of passionate People who care about
what they do and their customers needs are top priority – a rare find